FREQUENTLY ASKED QUESTIONS
The best way to get your apartment search started is to click on the ‘Our Properties’ tab above. Doing so will take you to our current listings. If you find a listing that you are interested in viewing, contact the property manager or our main office to set up a tour of the apartment.
Our selection of apartments contains: studios, one-bedrooms, two-bedrooms, three-bedrooms, and a few larger apartments and houses as well.
Occupied apartments can only be viewed during open houses or appointments. These are arranged by the property manager or by our office and we rarely allow tenants to show their own apartments. ATTENTION: You are NOT ALLOWED to disturb the tenants or contact them directly in order to see the apartment without their consent. Some buildings have gated entrances, so it is best for you to get more information from the manager or our office before you visit the property. In order to find out more information about viewing the specific listing, please contact the property manager by using the phone number or email displayed on the listing or contact our office.
We try to keep the website updated daily but the most up to date listings will always be available at our office. If you are looking for a specific apartment that is currently not available, please contact our office and we can give you more information.
Please submit all applications to our office. Applications can be found under the ‘forms’ tab and can be mailed, faxed, or emailed to our main office. Priority will only be assigned once all application fees have been paid. In order to complete your application, you will need to pay a non-refundable application fee of $35. We will send you an invoice by email, which you can pay online using a credit card or a debit card.
Applications can only be processed when all applicants have submitted applications and all application fees have been paid. All supplemental information must be turned in as well before the applications can be processed. Supplemental information can include: co-signer applications, financial aid information, employment information, bank statements, immigration forms, and copies of picture identification. For faster processing, please make sure that all applicants have their applications, fees, and appropriate supplemental information turned in promptly. When the entire application has been submitted and the application fees have been paid, we request 1-2 business days to process the application. After the application has been processed we will contact you to let you know if you have been approved and will invite you to sign the lease contract at that time.
The application fee is $35 per applicant. Each person renting a unit must fill out an application and pay the application fee. In order to complete your application, you will need to pay a non-refundable application fee of $35. We will send you an invoice by email, which you can pay online using a credit card or a debit card. The application fee should be paid upon submitting the application. Priority for the application will NOT be assigned until all application fees have paid.
You may submit your applications by email or fax but applications will not be processed or prioritized until we have received the necessary fees. In order to complete your application, you will need to pay a non-refundable application fee of $35. We will send you an invoice by email, which you can pay online using a credit card or a debit card. It is recommended that you submit your applications to our office and pay the fees to ensure that your applications are prioritized. Please remember our First-Come, First-Served policy. The first application we receive must have all the fees paid in order to be prioritized over subsequent applications.
Please bring a valid photo ID and any additionally requested supplemental information. You must have the full security deposit when signing the lease for the apartment. The deposit must be paid with CASHIER’S CHECK OR MONEY ORDER ONLY. Please make sure all payments are made out to “Vindium Real Estate Inc.”.
All listings are leased for a one year fixed term unless advertised as Month to Month or other arrangements have been negotiated with our main office.
All applicants who will be living in the unit must fill out applications and they must sign the lease agreement.
You may only move into your unit on or after the lease start date. Once the lease begins, you are responsible for paying the rent, even if your move-in date is after the lease start date.
You can pick up the keys from our office on your lease start date. You will only be able to pick up the keys after you have paid the first months rent. This payment must be made with a CASHIER’S CHECK OR MONEY ORDER ONLY. Please make all rental payments out to “Vindium Real Estate Inc.”. Once you have paid the full rent for the unit, you will be given the keys so that you can move into your unit. If the keys are not available at the office, we will give you the property manager’s information and they will deliver the keys to you once payment has been confirmed by our office.
Make sure you have opened or transferred all utilities, internet, phone, and cable accounts for that unit. These should be arranged at least one or two weeks before moving into the unit in order to make sure there are no stoppages of services. You must be prepared to pay the first months rent before you can move into your unit. You should also have the Check-In/Check-Out List which can be downloaded from the ‘forms’ tab. This checklist should be filled out upon moving into the unit and then it should be delivered promptly to our office.
You must first consult your lease agreement and confirm your lease end date and when notice must be given. The majority of our lease agreements REQUIRE 60-days written notice before vacating an apartment. The majority of our lease agreements also include an AUTOMATIC renewal for a one-year lease term. Thus it is very important to check your specific lease agreement or consult our office if you are unsure. Once you have checked your lease agreement and/or have spoken to our office, you must then fill out a NOTICE OF INTENT TO VACATE form. This form can be downloaded from the ‘forms’ tab. Once all residents in the apartment have filled out the notice and signed it, please submit the notice to the office before the due date as per the lease. After we receive your notice, we will confirm if the notice is correctly filled out and appropriate as per your specific lease agreement.
We return security deposits within 21 days after you have fully vacated the unit and returned all keys to our office. Security deposits are usually sent out in the mail so please make sure to provide the relevant forwarding addresses to our office. Other arrangements can be made if deemed necessary. If you do not receive your deposit within the specified time frame, please contact our office.
After the apartment is vacant, we will inspect the apartment to make sure that it has been maintained properly and it has been cleaned. Deductions from the security deposit are made based on this inspection. Regular wear and tear and items noted on the Check-In List are excepted. The main issues we look for are damages. Any broken windows, locks, appliances, fixtures etc. must be reported and repaired. If you are found to be at fault for the damage, you will be charged for the repairs. Another issue is the presence of furniture and personal property. Any items left in the unit or left on the property must be disposed of properly. If we find that you have left any items behind without authorization, we will charge you for the disposal of those items. In order to make sure that you have taken the necessary steps to reduce deductions from your deposit, you can request a walk-through of the unit with the manager. This is usually performed before your lease end date and preferably after you have removed all belongings and cleaned the apartment. Please contact your manager or our office for more information on scheduling a walk-through inspection.
We would prefer to mail out one security deposit check to one tenant per group. Larger groups will be required to do this. That will reduce the chance of any lost checks and it will expedite the mailing. Smaller groups can provide multiple addresses but these must be provided well in advance of the lease-end date. It is the tenants responsibility to make sure that we have their correct forwarding addresses.